Privacy Notice

Privacy Notice

How Your Personal Information Is Used, Shared, and Stored Under UK GDPR

At Finance Connect.UK, we are committed to protecting your personal data and handling it responsibly in compliance with the UK General Data Protection Regulation (GDPR). Below is an overview of how we collect, use, share, and store your personal information.

1. What Personal Data We Collect
We may collect the following types of personal information:
• Personal Identification Data: Full name, address, phone number, email, date of birth.
• Financial Information: Income details, investment preferences, debts, savings, and any other financial data relevant to providing financial advice.
• Sensitive Data (if applicable): Information related to your health, if required for financial planning (e.g., life insurance).
• Communication Data: Notes from meetings or calls, email correspondence, or client questionnaire responses.

2. How We Use Your Personal Information
We use your personal data only for the purposes outlined below, in line with the lawful basis under GDPR:
• To Provide Financial Advice and Services: Personal data is essential for understanding your financial needs and offering tailored advice.
• To Meet Legal and Regulatory Obligations: We use your data to comply with financial regulations and reporting requirements.
• For Communication: To keep you informed about updates, financial plans, and any relevant advice.
• Improvement of Services: Aggregated and anonymized data may be used for business analytics and improving our services.

3. How We Share Your Personal Data
Your personal information is shared only when necessary and always in line with GDPR:
• With Third-Party Service Providers: If we collaborate with service providers (e.g., accountants, legal professionals, or IT systems providers), they are contractually bound to comply with GDPR and use your data solely for the agreed-upon purpose.
• With Regulatory Authorities: When required, we may share data with financial regulators, tax authorities, or other government entities.
• With Your Consent: If there is a need to share your data with third parties beyond what’s outlined, we will always obtain your explicit consent.
We do not sell your data to any third party.

4. How We Store Your Personal Information
We ensure your data is stored securely:
• Electronic Data: Stored on secure servers with encryption, password protection, and access controls.
• Physical Data: Paper records (if any) are stored in locked, secure locations.
• Retention Period: Your data will only be retained for as long as necessary to fulfill the purposes outlined above or as required by law. After the retention period, it will be securely deleted or anonymized.

5. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Erasure: Request the deletion of your personal data, where applicable.
• Restriction: Request the restriction of processing your data.
• Data Portability: Request your data in a structured, machine-readable format.
• Objection: Object to how your data is being processed.
To exercise any of these rights, contact us using the details below.

6. How to Contact Us
If you have any questions or concerns about how your personal data is handled, or if you wish to exercise any of your rights under UK GDPR, please contact us:
• Email: info@financeconnect.uk
• Phone: 07351 208 483
• Address: [Insert Office Address]
If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

We are committed to maintaining your trust by protecting your personal data and using it responsibly. Thank you for choosing Finance Connect.UK for your financial advice needs.